Returns & Exchanges

We want you to love your purchase and we take great care to make sure all the products we ship are in perfect condition. We offer refunds for unwashed, unworn and unused items. We expect returned merchandise to be in the same condition as it was when you received it, must be in the original packaging and have all tags and branding attached.  Items purchased online can be returned to us within 14 days of purchasing.  Unfortunately, sale items can not be returned.

Please note that shipping charges cannot be refunded. Items purchased online may also be returned in store at My Pampered Life Seattle in Sumner, Washington as long as they are within our policy window.  Please email us before beginning the returns process.  Returns are mailed to: MPL Seattle - 919 Kincaid Avenue, Sumner, WA 98390

If you love your item but need a different size, no problem. Exchange requests must be received by email within 14 days. 

Some items are exempt from returns such as candy, bath and body or personal care products and sale items. 

If you have any questions please email or utilize the chat feature on our website.